WordPress Maintenance & Hosting

We will check and correct known WordPress security issues such as…

• Adding an empty index.php file to /wp-content/, /wp-content/plugins/, /wp-content/themes/ and /wp-content/uploads/ to prevent listing.
• Remove the WordPress generator meta tag version from the head sections of the website. te has not been hidden
• Disabled database error reporting.
• Disable PHP error reporting.
• Remove the readme.html from the website root directory.

The growing complexity and the number of bot attacks now contributing 40% of the traffic on the web mean that the threat has become two-fold; bot attacks stress the resources on your server and simultaneously expose WordPress security loopholes on your website.

No CAPTCHA, no questions, no animal counting, no puzzles, no math, and no spambots. Universal cloud-based premium anti-spam is what we use and make available to you.

An attack of this nature is the result of a network of “zombie” computers being used by an attacker, unbeknownst to the owners of the machines. The technical term for this network of zombie computers is a botnet. When a server is overwhelmed with these connections, legitimate connections can no longer be accepted, and the website becomes inaccessible.

All websites are monitored through a central system allowing us to immediately mitigate any known WordPress vulnerabilities as soon as they are announced. We’ll also monitor website health, resource consumption, and more. If something crops up, we’ll most likely have it fixed before you (or your visitors) realize it.

Often overlooked, it can take just one inadequately optimized image to ruin your page speed. All clients will receive free bulk image compression and optimization upon migration. If need be, we can develop a plan together to manually resize, crop, and convert files types with your included rollover development credits

You’ll be connected to a redundent enterprise-grade authoritative DNS that is the fastest in the world, offering DNS lookup speed of 11ms on average and worldwide DNS propagation in less than five seconds. Can you say wow!

You’ll be connected to an geographically distributed global network of data centers that cache static content closer to users and deliver dynamic content over the fastest and most reliable private backbone links. This is more then just installing a plugin and hoping your WordPress speed increases. It’s about full integration with our hosting.

Your website will be hosted on Via Webs private servers. No random strangers doing unknown things on the website next door. We have a zero-tolerance policy. If you intend to do shady things, expect a conversation from us. We keep the neighborhood clean – 100%.

Code Minification comes in many forms and has many options. From being built-in with themes, utilizing separate plugins, or as a cloud solution. We’ll find the right match (or balance of) to maximize your site’s WordPress speed.

If you don’t know where your visitors are from, how many there are, and how long they stay; you soon will. All important information that allows you to make decisions about your next move. If you already have a Google Analytics account, we can add your ID to our reports for customized delivery.

You will never be under a contract preventing you from leaving or incurring a penalty for doing so. You’ll get or maintain full administrator access to your website at all times. We want you to stay because we’re rocking at WordPress support, not because we’re forcing you to. Life happens, we understand, we’ll be sad if you need to go, but understand.

Looking to make significant changes? We can move a copy of your website to a Staging environment allowing you, ourselves, or an appointee to make changes without affecting your live website. Once ready, everything gets moved at once and no awkward “Site Under Construction” messages.

We hold many agency licenses to build new features and complete re-designs for you. This is a great benefit if your website is dated and needs some love. All installs come with us setting up examples or otherwise starting the process. You are welcome to adjust and expand as needed. Try a few ideas and see what works best for you.

We’ve fallen in love with Elementor and Divi but are also familiar with Beaver Builder, Visual Composer, and others.

Yes. Each plan comes with at least 1 email account and more can be added. You can also use (or continue to use) G Suite, Office 365, or other 3rd party cloud solutions.

You can but know we’ll find and remove any nulled software so please only install from reliable sources.

If you prefer to, yes. But to get the best performance, we recommend using our CDN integrated DNS (no charge) and Nameservers.

We will set up a new Google Analytics account for you and grant you access to it. Knowledge is power!

We want everyone to have a positive experience. Have you ever gone to an all-you-can-eat buffet and they’re out of Jello cups (or something) but you just saw someone walk off with 5 of them? Our offerings are balanced for maximum performance and price and are set so they only affect that Jello cup person.

It happens, no worries, initially we’ll just monitor. It could be due to a promotion, holiday shopping, or a post that went viral. If you’re still rocking increased traffic (which is good) after 3 months, we’ll reach out regarding a better fitting plan. We have your back though, the same is true if you’re on a higher plan than you need, we’ll recommend you move down.

Absolutely not. The rollover time is yours to save and use for services outside of the standard offering, which includes monthly maintenance. Performing updates, security monitoring, hosting, and pretty much anything related to keeping the lights on is part of the monthly maintenance.

Content updates, setting up new themes or plugins, custom coding, fixing broken components, or other work done at your request. You will always know in advance if your rollover time will need to be used.